Ridge Link Reporting puts NERIS incident reports, billing, training and ISO records in one simple app that works on any phone. Made by a firefighter who's run the calls and written the reports, for every type of fire department.
Most firefighters see the incident report as a chore. These are the complaints we hear most about other software, and what we do instead.
Reports are split into short sections with a checklist of what's left. NERIS asks only what NERIS requires for that call type, and the AI narrative helper writes a first draft from what's already entered.
One report fills in the NERIS incident and the billing form for your billing company. No second program, no copying.
A simple system for small and big departments and everything in between. Built by a firefighter, for firefighters.
You talk to the person who built it. Problems get fixed, not ticketed.
Unlimited members on every plan. Add your whole roster, juniors and all.
Your records stay yours. Admins can download a full copy any time, and everything is backed up every night.
No add-on modules or extra programs.
Built on the NERIS standard: up to three incident types, the right questions for each type, and red highlights on anything still required.
Choose per call whether it goes to billing. Owner, vehicle and insurance details are scanned or typed once and sent with the report.
Turns the times, units, conditions and notes in the report into a clear, factual narrative. Blanks are highlighted until filled in. No names or insurance details are sent.
Anyone logs training; officers approve. ISO company, facility, officer, driver and hazmat hours tracked against the targets.
Pick any dates: total calls, calls per member, apparatus use, response times, training hours, billing. Print or export to a spreadsheet.
Scene photos and paperwork stay with the report. Large photos are resized automatically.
Nothing to install. Fill out a report from the truck, the station or home.
Each department gets its own sign-in page with your logo, at its own address on ridgelinkreports.com.
Incident reports are legal records. They're kept secure in the cloud and backed up every night, so a lost phone or a bad day never costs you a report.
Other systems can take months to get going. We do the setup work for you, so most departments are reporting within a week. It's a simple yearly agreement with a one-time setup.
A short call or a visit to see how your department runs calls, billing and training.
Your address, logo, apparatus, members and billing company are set up for you.
Everyone signs in from their own phone. There's nothing to install.
Run your next call through it, with us a phone call away.
Tell us a little about your department and we'll reach out to set up a demo. No pressure, no sales team.